Last updated: 23 June 2026
1. About these terms
These terms are an agreement between you and CP Academy ("we", "us", "our") for the use of the CP Performance app and website ("the service"). By creating an account or using the service, you agree to these terms. If you do not agree, please do not use the service.
2. Who can use the service
You may use the service if you are in the United Kingdom or the European Economic Area. A child aged 13 or over may hold their own account. For a child under 13, a parent or guardian must set up the account, give consent, and accept these terms on the child's behalf. A parent or guardian is responsible for supervising a child's use of the service.
3. The service
CP Performance gives you access to coaching content, programmes, personalisation tools and a personal journal. We may add, change or remove features as we keep improving the service.
4. Accounts
You agree to give accurate information, to keep your password safe, and to be responsible for activity on your account. Please tell us straight away if you think someone else is using your account. You may not share your account or your access with anyone else.
5. Subscriptions, trials and payment
(a) Some content needs a paid subscription. Subscriptions are sold through our website, and payments are handled by Stripe. We do not store your full card details.
(b) Free trial: where a plan offers a free trial, it lasts seven days and is available to first time subscribers only. If you do not cancel before the trial ends, your subscription will begin and the first payment will be taken automatically.
(c) Renewal: subscriptions renew automatically at the end of each period until you cancel.
(d) Cancelling: you can cancel at any time through the billing area linked from the app or website. Your access continues until the end of the period you have paid for.
(e) Price changes: we may change prices. If we do, we will tell you in advance, and the new price will apply from your next renewal.
(f) Free content: where a plan does not offer a trial, you can still view the free lessons we make available in each pillar and programme.
6. Your right to cancel and refunds
If you are a consumer in the United Kingdom or the European Economic Area, you normally have fourteen days to cancel a purchase and receive a refund. Because our subscription gives you digital content straight away, when you subscribe you expressly ask us to begin supplying it at once, and you acknowledge that once supply has begun you will lose the fourteen day right to cancel. If you have not yet started using the paid content, you may still cancel within fourteen days for a full refund. Where a plan includes a free trial, you are not charged during the trial and you can cancel before it ends at no cost. None of this affects your other legal rights. If you think you are entitled to a refund, please contact us and we will deal with your request fairly.
7. Acceptable use
You agree to use the service lawfully and respectfully. You must not:
(a) copy, record, share or resell our content.
(b) try to break, disrupt or gain access to the service without permission.
(c) use the service to harm others or to break the law.
(d) let anyone else use your account.
8. Our content and your content
(a) Our content: all coaching material, videos, text, images and branding in the service belong to CP Academy or our licensors. We give you a personal licence to use the content for your own development only, and not for any commercial purpose.
(b) Your content: you keep ownership of the journal entries, reflections and other material you create. You give us permission to store and process this material only as needed to provide the service to you. Your private journal and reflections are not shared with other users, and a linked parent can see only a summary of progress.
9. Health and wellbeing notice
Our coaching, fitness and wellbeing content is for general guidance and education only. It is not medical advice. Football and physical training carry a risk of injury, so please take care, warm up properly, and stop if something hurts. If you have a health concern, or before starting a new programme of exercise, please speak to a qualified professional or a doctor. For wellbeing topics, our content does not replace help from a qualified person. If you, or a child in your care, are at risk, please contact a doctor or a local support service.
10. Family accounts
A parent or guardian can link to a child's account using an invite code. A linked parent can see a summary of the child's progress only. A parent cannot see the child's private journal or reflections. A parent or guardian is responsible for the child's safe use of the service.
11. Availability
We work to keep the service running well, but we cannot promise that it will always be available or free of faults. We may suspend or limit the service for maintenance, security or legal reasons.
12. Our responsibility to you
We do not exclude or limit our responsibility to you where it would be unlawful to do so. This includes responsibility for death or personal injury caused by our negligence, for fraud, or for your legal rights as a consumer. Subject to this, we are not responsible for losses that we could not reasonably expect, or that are not caused by our breach of these terms. Where we are responsible to you for loss or damage, and the law allows us to limit that responsibility, our total responsibility to you will not be more than the amount you paid us for the service in the twelve months before the problem arose. We are not responsible for loss of profit or other business losses, as the service is provided for your personal use and not for any commercial purpose.
13. Ending these terms
You can stop using the service and close your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or where we must do so for legal or safety reasons.
14. Changes to these terms
We may update these terms from time to time. If we make an important change, we will let you know in the app or by email. By continuing to use the service after a change, you accept the updated terms.
15. Other terms
If any part of these terms is found to be invalid, the rest will continue to apply. These terms are the whole agreement between you and us about the service. We may transfer our rights and duties under these terms to another business, for example if we sell or reorganise, and this will not affect your rights. You may not transfer your rights under these terms to anyone else. Except for your statutory rights as a consumer, no one other than you and us has any right to enforce these terms. We will contact you through the app or by email, so please keep your email address current.
16. Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you may also have the benefit of the laws of the country where you live, and you can bring a claim in the courts there.
17. Contact us
If you have any questions about this policy or your information, please contact CP Academy at hello@cpperformance.app.